Frequently Asked Questions
How long does delivery take?
We pack within 1–2 business days, then it's 8–12 business days to anywhere in Australia — free and tracked the whole way.
Seriously, free shipping?
Seriously. Every order, every Australian postcode, no minimum.
How do returns work?
Email support@liorboutique.com within 30 days of delivery for approval and our returns warehouse address. You cover return postage; once your parcel lands with us, your refund is processed within 7 days.
Something arrived damaged!
Email photos to support@liorboutique.com — if it's our fault, it's our bill. We'll sort it fast.
What size should I get?
Every product page has a size guide with AU, US and EU conversions and real measurements. Between sizes? Go one up.
How do I reach you?
Email support@liorboutique.com, Monday to Friday 9 AM–3 PM AEST. A real person replies within 24 hours.
Contact Information
Email: support@liorboutique.com
Business Address: 185 Leonard St, Unit 1, Brooklyn, NY 11206, United States
Warehouse Address (AU): Sydney, NSW — full address provided with your return authorisation
Customer service hours:
Monday to Friday | 9:00 AM – 3:00 PM (AEST)